Terms of Service
Terms of Service
OVERVIEW
This website is operated by Zelsem. Throughout the site, the terms “we”, “us” and “our” refer to Zelsem. Zelsem provides this website, including all information, tools, and Services made available to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or ordering from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, policies, and conditions referenced herein or accessible by hyperlink. These Terms apply to all visitors and users of the site, including without limitation customers, browsers, vendors, and content contributors.
Please read these Terms of Service carefully before browsing or placing an order. By accessing any part of our website, you agree to be bound by these Terms. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any Services.
Any newly added features, collections, or tools introduced to the store will also be subject to these Terms of Service. You can review the most up-to-date version of these Terms at any time on this page. We reserve the right to revise or update any part of these Terms by publishing changes directly on our website. It is your responsibility to review this page periodically, and your continued use of the website following any posted modifications constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., providing us with the secure online e-commerce platform that allows us to present and deliver our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us your consent to permit any of your minor dependents to use this site.
You may not use our products or Services for any unlawful or unauthorized purpose, nor may you violate any laws in your applicable jurisdiction (including, but not limited to, copyright and intellectual property laws).
You agree not to transmit any computer worms, viruses, or any code of a harmful or destructive nature.
Any breach or violation of these Terms will result in an immediate termination of your access to our Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any legitimate reason at any time.
You understand that your general data (excluding payment card information) may be transferred unencrypted across various networks and adapted to conform to technical network requirements. Credit card and sensitive payment details are always securely encrypted during transit over networks.
You agree not to duplicate, reproduce, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact details on the website through which the service is provided, without express prior written consent from us.
Headings used throughout this agreement are included for convenience only and do not limit or alter these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
While we strive for accuracy, we are not responsible if details provided on this site are not entirely accurate, complete, or current. The material on this site is provided for general reference only and should not be relied upon as the sole basis for making decisions without verifying primary, more complete, or more timely information sources.
This site may contain certain historical references. Historical information is naturally not current and is offered for context only. We reserve the right to alter site content at any time without obligation to update older notices. You acknowledge that monitoring changes to our site is your responsibility.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for products are subject to change without prior notice.
We reserve the right at any time to modify or discontinue any aspect of the Service (or any specific product offerings) without liability or notice.
We shall not be liable to you or to any third party for any price adjustments, modifications, suspensions, or discontinuance of products or Services.
SECTION 5 - PRODUCTS OR SERVICES
Certain items or collections may be available exclusively through our website. These products may have limited stock and are subject to return or exchange solely according to our Return Policy. To review our full Return Policy, please visit: https://zelsem.com/pages/refunds
We make every effort to display product colors and images as accurately as possible. However, display calibrations vary, and we cannot guarantee that your device's screen will render colors with complete precision.
We reserve the right, but are not obligated, to limit sales of our items to any person, household, geographic area, or jurisdiction, exercised on a case-by-case basis. We also reserve the right to limit order quantities on any item. Product descriptions and pricing are subject to adjustment at any time without prior notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offer made on this site is void where prohibited.
We do not warrant that the quality of any items, information, or materials obtained by you will always meet subjective expectations, though our support team remains ready to help resolve valid product concerns.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to reject or cancel any order placed with us. In our discretion, we may limit or cancel items purchased per person, per household, or per transaction. These restrictions may apply to orders placed using the same customer account, same payment method, or matching billing and shipping addresses. If we modify or cancel an order, we will attempt to inform you via the email address, billing address, or phone number supplied when the order was submitted. We reserve the right to restrict orders that appear, in our judgment, to be placed by commercial resellers or distributors.
You agree to supply accurate, complete, and updated billing and contact information for all purchases completed on our store. You agree to promptly update your contact information and details so transactions can be processed and verified without delay.
Please review our Return Policy for comprehensive refund procedures.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools and applications over which we do not maintain direct control or monitoring.
You acknowledge and agree that access to such utilities is provided on an “as is” and “as available” basis without endorsements, warranties, or conditions of any kind. Zelsem carries no liability arising from your choice to use optional third-party integrations.
Any use by you of optional tools available via the site is entirely at your own risk and discretion, subject to the applicable provider's terms.
SECTION 8 - THIRD-PARTY LINKS
Certain content or materials available through our Service may incorporate resources from independent third parties.
Links leading to external sites are provided for reference only; we are not responsible for reviewing external content or websites, nor do we assume responsibility for external materials, products, or services. We are not liable for damages or losses related to transactions completed with third-party destinations. Please review third-party policies carefully prior to engaging in transactions.
SECTION 9 - USER FEEDBACK AND SUBMISSIONS
If you provide feedback, creative suggestions, reviews, or submissions (whether requested by us or submitted independently, online, by email, or otherwise), you grant us the unrestricted right to edit, reproduce, publish, translate, and distribute such submissions in any medium. We are under no obligation to keep submissions confidential, provide compensation, or provide a response.
We reserve the right to monitor, modify, or remove user content that we determine to be unlawful, abusive, threatening, defamatory, or in violation of intellectual property rights or these Terms.
You warrant that your comments do not infringe upon any third-party rights, including privacy or intellectual property rights. You agree not to post deceptive, abusive, or malicious content, nor use misleading email identities. You remain solely responsible for the content and accuracy of any remarks you publish.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the storefront is governed by our Privacy Policy. To read our full privacy commitments, visit: https://zelsem.com/pages/privacy-policy
SECTION 11 - ERRORS AND OMISSIONS
On occasion, information on our site may contain typographical errors or omissions concerning product descriptions, pricing, promotions, shipping details, or stock availability. We reserve the right to correct errors and update information or cancel orders if details in the Service or on related sites are inaccurate at any time without prior notice (even after order submission).
We undertake no obligation to constantly revise information on the site, except as required by applicable law.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to commit unlawful acts; (c) to violate local, state, federal, or international regulations; (d) to infringe upon intellectual property rights; (e) to harass, abuse, disparage, intimidate, or discriminate against others; (f) to provide fraudulent or misleading details; (g) to upload malicious code or harmful software; (h) to harvest private information of others; (i) to spam, crawl, or scrape the site; (j) for improper or unlawful purposes; or (k) to circumvent platform security features. We reserve the right to terminate access for violating these rules.
SECTION 13 - LIMITATION OF LIABILITY
We do not guarantee that your use of our site will be completely uninterrupted, timely, or error-free.
You agree that your use of, or inability to use, the platform is at your sole risk. All products and services delivered are provided 'as is' and 'as available' for your use, without express or implied warranties or conditions of merchantability, fitness for a particular purpose, or durability, except as explicitly indicated.
Under no circumstances shall Zelsem, its management, team members, affiliates, or contractors be liable for any injury, loss, claim, or direct/indirect, incidental, or consequential damages of any kind, including lost revenue, lost profits, data loss, or replacement expenses arising from your use of the site or products purchased, to the maximum extent permitted by applicable law.
SECTION 14 - INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Zelsem, our parent, subsidiaries, affiliates, and representatives from any third-party claim or demand (including reasonable legal fees) arising from your breach of these Terms of Service or violation of any law or third-party rights.
SECTION 15 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, that part shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain fully valid and in effect.
SECTION 16 - TERMINATION
The obligations and responsibilities of the parties incurred before the date of termination shall survive termination for all purposes.
These Terms of Service remain in effect unless terminated by you or us. You may terminate these Terms at any point by informing us you no longer wish to use our Services, or by simply ceasing to access our website.
SECTION 17 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right under these Terms does not constitute a waiver of that right. These Terms, along with any posted operating policies, represent the complete agreement and understanding between you and Zelsem, governing your site usage and superseding prior communications or arrangements.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate purchase agreements through which we provide services shall be governed by and construed in accordance with the laws of the United States.
SECTION 19 - UPDATES TO TERMS
You may review the most recent version of the Terms of Service at any time directly on this page. We reserve the right to revise or replace any part of these Terms at our discretion by posting updates to the site.
SECTION 20 - CONTACT INFORMATION
Questions regarding our Terms of Service should be directed to hello@Zelsem.com.
Our official contact details:
- Trade Name: Zelsem
- Managed by: M SHAHZAIB LLC
- Email: hello@Zelsem.com
- Business Address: 312 W 2nd St, Unit #a1184, Casper, Wyoming 82601, United States
- Business Phone: +1 307-227-4069